NBS Sales Executive

Overview

In this role you drive revenue for lift solutions in the London & South region by managing key accounts and developing new business. You’ll work in a consultative capacity, guiding customers through technical clarifications and codes/standards while coordinating with the broader KONE team to satisfy orders and profitability goals. You will spend significant time in the field building relationships, support early design engagements, and contribute to tender and opportunity management. This is a chance to shape growth in new markets and promote KONE digital offerings within a collaborative culture.

Responsibilities

• Proactively manage and grow existing customer relationships
• Develop KONE’s position with new customers and market segments
• Engage with customers consultatively on technical clarifications and standards
• Ensure customer satisfaction and cross-team collaboration
• Maintain accurate Salesforce CRM records
• Support early cost planning and design engagement; assist with BSR Gateway applications
• Generate leads and sales opportunities for the broader sales team
• Spend 2–3 days per week in the field with customers
• Hand over projects to installation/engineering as needed
• Upsell KONE digital solutions
• Maintain comprehensive opportunity, task, and visit records; provide timely forecasting and reporting

Key requirements

• Lift industry experience desirable
• Industry & construction experience essential
• Technical, engineering and contractual sales background desirable
• Sales & account management experience essential
• Experience handling a high volume of tenders and contracts
• Strong negotiation skills with ability to close deals with large B2B customers
• Good understanding of value selling
• Results-driven with effective communication to stakeholders
• Proficient with Microsoft tools and CRM (Salesforce)
• Excellent written and spoken English

• Effective communication
• Negotiation and influencing skills
• Results orientation
• Salesforce CRM proficiency
• Microsoft suite proficiency
• Technical advisory capability on codes and standards

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