Relationship Manager – SME Healthcare

Overview

In this role you will support Healthcare SMEs with banking needs, including lending and deposits, while growing the portfolio and managing risk. You will collaborate with the local market to drive opportunities and represent the group in the professional community. As an advocate for change, you’ll adopt new tools to enhance client and colleague experiences and help your team achieve its objectives. This position combines client-facing relationship management with business development in a dynamic banking environment.

Pay / Benefits

• generous pension contribution up to 15%
• annual performance-related bonus
• share schemes including free shares
• lifestyle-adaptable benefits (discounts)
• 30 days’ holiday plus bank holidays
• wellbeing initiatives and parental leave policies

Responsibilities

• Support SME Healthcare clients with banking needs (lending, deposits, and services)
• Grow the portfolio by attracting high-value clients and promoting the bank’s propositions
• Act as a trusted advisor, delivering value at each interaction
• Promote the bank to local professionals and influencers
• Provide funding solutions tailored to client needs (Term Lending, Working Capital)
• Build relationships with Group Partner companies to deliver full-bank solutions
• Manage risk and compliance for the client portfolio
• Engage in local and regional activities and support senior management development
• Travel to client sites as required

Key requirements

• Experience in supporting sustainable business growth and delivering results
• Strong relationship-building skills with external professionals
• Knowledge of credit and sector specifics with ability to use digital tools for client experience
• Growth mindset and adaptability to change
• Ambition to grow market share in lending and client networks
• Ethical standards and integrity across client interactions

• growth mindset
• strong communication
• relationship-building
• specialist credit and sector knowledge
• utilisation of digital tools for client delivery
• funding and lending product knowledge

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