Senior Product Manager – Retail

Overview

As Senior Product Manager for Retail, you will own the strategy, vision and delivery of the new consumer, D2C retail proposition. You will shape experiences that help customers discover and book travel and lifestyle experiences, with opportunities to cross-sell services along the journey. You’ll collaborate across commercial, engineering and operations to translate business needs into compelling product requirements. You will use data and customer insight to define features, optimise the product, and drive measurable growth. This is a rare chance to build the consumer layer on an established foundation at scale, with a strong mission to enhance direct-to-consumer experiences.

Responsibilities

• Define and deliver the product roadmap for the direct to consumer retail proposition
• Lead end-to-end development and delivery of digital experiences that drive engagement and revenue
• Identify opportunities to cross-sell complementary services within the consumer journey
• Translate business needs into clear product requirements and align with commercial, engineering and operations teams
• Use data and customer insight to define features and optimise products for outcomes
• Collaborate with engineering, UX and delivery teams to ensure smooth execution
• Analyse market trends, competitors and performance metrics to inform strategy

Key requirements

• Proven experience in B2C product management
• Experience in travel, lifestyle, marketplace or consumer platform environments (preferred)
• Track record of building and scaling direct to consumer digital products
• Strong commercial acumen with experience developing business cases and driving revenue growth
• Data-driven with strong analytical skills and ability to translate insights into product decisions
• Excellent stakeholder management and cross-functional collaboration skills
• Comfortable working in agile, fast-paced environments with autonomy
• Genuine enthusiasm for travel, consumer experience and product-love

• cross-functional collaboration
• stakeholder management
• analytical thinking
• data analysis
• agile methodologies
• product analytics

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