CPaaS Sales Director Europe/UK

Overview

In this role you drive CPaaS solution sales to large enterprise accounts across Europe/UK, leveraging deep telecom and cloud communications expertise. You will develop strategic account plans, grow market share, and lead multi-stakeholder deals with C-level executives. You’ll collaborate with pre-sales to tailor solutions, stay ahead of industry trends, and influence product feedback to support digital transformation for customers. This is a high-impact, globally oriented role with travel and cross-functional collaboration at its core.

Pay / Benefits

• Competitive base salary + performance-based incentives
• Comprehensive benefits package
• Opportunity to work with a global leader in telecom
• Remote role with extensive travel

Responsibilities

• Lead enterprise CPaaS sales to sectors such as Retail, Logistics, E-commerce and Transport
• Develop and execute strategic account plans to hit revenue targets
• Identify new business opportunities and expand Europe/UK market share
• Build and maintain a strong pipeline of qualified prospects
• Engage in solution selling to map client challenges to CPaaS value
• Collaborate with pre-sales and technical teams to design tailored offerings
• Establish and nurture relationships with C-level decision-makers
• Act as trusted advisor on digital communication strategies
• Monitor market trends and provide feedback to product teams
• Support negotiations and complex multi-stakeholder deals

Key requirements

• 15–20 years in telecom sales with 5+ years in CPaaS or cloud communications
• Proven success selling to large enterprises (Retail, Logistics, E-commerce)
• Strong consultative selling and negotiation skills
• Excellent communication and presentation abilities
• Ability to manage complex sales cycles and multi-stakeholder engagements
• Deep understanding of CPaaS platforms, APIs, messaging, voice, and omnichannel communications
• Familiarity with enterprise digital transformation initiatives

• consultative mindset
• stakeholder management
• excellent communication
• CPaaS platforms
• APIs
• messaging

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