Overview
In this role you will drive sales enablement and operational excellence to accelerate commercial growth. You’ll collaborate with sales, marketing, product, and support to align initiatives, forecast performance, and enhance customer experience. You will manage product launches, design changes, and warranty-related activities, delivering data-driven insights and improvements. This position combines cross-functional leadership with hands-on analysis to shape sales effectiveness and customer satisfaction.
Pay / Benefits
- Competitive salary and annual bonus
- Comprehensive benefits package
- Career development opportunities
- Training and professional development support
- Collaborative and inclusive working environment
- Pension scheme
Responsibilities
- Lead sales enablement activities to support commercial growth
- Produce and analyse sales forecasts, reports, and performance metrics
- Coordinate and support new product launches with key stakeholders
- Manage communication and execution of product design changes impacting customers and sales
- Serve as contact for customer issues and drive timely resolution
- Support warranty-related activities and resolve technical and commercial concerns
- Develop presentations, dashboards, and business reviews for leadership and customer meetings
- Enhance CRM and pipeline management processes
- Identify and implement process improvements across commercial operations
- Collaborate with cross-functional teams to execute strategic initiatives
Key requirements
- University degree or equivalent combination of education and relevant experience
- Minimum 3 years in sales operations, sales enablement, or related role
- Strong analytical skills with forecasting, reporting, and performance analysis
- Excellent communication and presentation abilities
- Ability to manage multiple priorities in a fast-paced environment
- Strong customer focus and problem-solving capabilities
- Experience collaborating with cross-functional teams and influencing stakeholders
- Proficiency with CRM systems and Microsoft Office (Excel, PowerPoint)
- Strong communication
- Multi-tasking
- Collaborative mindset
- CRM systems
- Microsoft Excel
- Microsoft PowerPoint
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