Household Waste Recycling Centre Operative

Overview

As HWRC Site Operative, you support efficient waste management and recycling at Carnforth HWRC. You work as part of the site team, guiding customers and handling day-to-day operations to maintain service standards. The role emphasizes safety, customer care, and hands-on waste processing in an outdoor setting. You will contribute to recycling and reuse initiatives and represent the council in a friendly, professional manner. This entry-level role offers a pathway to certificates and expanded responsibilities during a period of local government reorganisation.

Responsibilities

• Greet customers and advise on facility use
• Assist customers with depositing waste and handling items
• Maximise recycling and re-use through sorting and guidance
• Follow council HWRC procedures and ensure compliance with quality, environmental, and health & safety standards
• Operate basic mobile or mechanical plant and compaction equipment
• Support re-use shops and activities
• Assist Site Supervisor in routine duties in their absence
• Maintain tidiness and upkeep of the site and perform maintenance tasks
• Provide high levels of customer service and represent the council positively
• Work on Bank Holidays as required and be willing to travel to other facilities if needed

Key requirements

• Ability to follow instructions
• Ability to communicate accurately and professionally with customers
• Ability to operate basic mobile or mechanical plant
• Commitment to high levels of customer service
• Commitment to health and safety
• Capable of gaining relevant basic competence certificates (e.g., first aid, machine operation)

• Customer-focused
• Clear communication
• Friendly and approachable demeanor
• Operation of basic mobile or mechanical plant
• Use of compaction equipment
• Basic maintenance and site housekeeping

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