Specialist, Client Processing II

Company: The Bank of New York Mellon
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Job Description:

Overview

In this role you will analyze information using intermediate problem-solving, deliver high-quality service to a specialized client base, and leverage broader BNY offerings. You will contribute to business development and participate in initiatives to improve the client experience, while recommending process improvements. as a team member, you may guide colleagues and help achieve team objectives, all within a global financial services environment in Manchester.

Pay / Benefits

  • competitive compensation
  • flexible global resources and tools
  • health and wellbeing programs
  • paid leave including volunteer time
  • equal opportunity employer
  • career growth opportunities

Responsibilities

  • Analyze information with intermediate problem-solving skills
  • Deliver high-quality service to a specialized client base
  • Leverage knowledge of broader BNY services and offerings
  • Contribute to business development efforts
  • Participate in internal activities to improve the client experience
  • Recommend process improvements
  • May provide guidance and review work of team members
  • Contribute to achieving team objectives

Key requirements

  • Bachelor’s degree or equivalent experience
  • Ability to work under pressure and meet tight deadlines
  • Good communication skills, confident using phone and MS Teams
  • Confident using MS Office (Outlook, Excel, PowerPoint)
  • Experience in using Digital Tools
  • communication skills
  • ability to work under pressure
  • team collaboration
  • MS Office (Outlook, Excel, PowerPoint)
  • MS Teams
  • Digital Tools

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Posted: October 1st, 2026