Overview
In this role you will lead and perform clinical coding audits to improve data quality and coding accuracy. You will run targeted reviews, develop dashboards and reports, and support clinician engagement to drive documentation improvements. You’ll oversee coding services, train teams, and contribute to SHMI and mortality quality initiatives. You’ll collaborate with cross-functional teams to deliver insights and scalable CCA offerings that support client and strategic goals. This is a hands-on, impact-driven position in London.
Responsibilities
- Produce monthly data quality and targeted audit reports
- Deliver clinical coding audits including targeted reviews, benchmarking and deep-dive analyses
- Lead feedback and improvement sessions with clinical, coding, operational, and management teams
- Facilitate clinician engagement workshops for data quality
- Lead SHMI, mortality and clinical quality improvement initiatives
- Provide training on CCA reports, dashboards, coding quality, casemix, and data interpretation
- Manage clinical coding services including oversight, coder support, productivity, and quality monitoring
- Provide expert coding advice and specialist consultancy across IQVIA and client organisations
- Develop, enhance and maintain CCA products, reports, dashboards and service offerings
- Support broader strategic, analytical and client-driven projects as required
- Participate/lead teams in design, development and delivery of technology/service projects
- Review and analyze client requirements and problems; propose cost-effective solutions
- Perform qualitative/quantitative analyses to identify issues and create client-specific solutions
- Design and deliver client reports and presentations
- Recommend improvements and follow up to ensure satisfaction
- Develop broader knowledge of healthcare technology/services and trends
- Manage work streams and drive them to completion
- Assist with business development as needed
Key requirements
- Solid project management, client influencing and relationship-building skills
- Strong technical architecture/design or development experience desired
- Experience building consultative relationships with senior healthcare executives
- Ability to manage multiple projects and meet tight deadlines
- Knowledge of consulting methodologies and industry developments
- Excellent presentation, communication and client influencing skills
- Subject matter expertise to manage projects within a CoE
- communication
- leadership
- teamwork
- analytical reporting
- data interpretation
- CCA reports and dashboards
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