Proposition Design Manager, Deloitte Digital

Overview

As a Proposition Design Manager in Deloitte’s Experience & Marketing Transformation team, you lead end-to-end design of innovative propositions that bring products and business models to market. You work with cross-functional experts to translate customer insights into viable, compelling offerings and go-to-market plans. Your human-centered, hypothesis-driven approach shapes strategies, prototypes, and delivery, delivering measurable market impact. This role combines strategic thinking, hands-on design, and client collaboration in a fast-growing practice.

Pay / Benefits

• hybrid working in London
• return-to-work coaching and support
• world-class development and learning
• wellbeing-focused culture
• purpose-driven workplace
• opportunity to grow into leadership

Responsibilities

• Lead proposition design workstreams end-to-end, managing delivery to timelines, quality standards, and client expectations
• Drive qualitative and quantitative research with customers, stakeholders, and market experts to uncover challenges and needs
• Design, prototype, and iterate propositions using hypothesis-driven approaches and rapid experimentation
• Facilitate client co-creation workshops and stakeholder alignment sessions to capture diverse perspectives
• Develop artefacts such as value proposition canvases, business model designs, customer journey maps, prototypes, go-to-market frameworks, and MVP specs
• Mentor and guide junior team members, sharing frameworks and building proposition design capabilities
• Collaborate with strategy, service design, technology, and delivery teams to ensure commercial viability and feasibility

Key requirements

• Proven ability to plan and conduct comprehensive qualitative and quantitative research and translate insights into recommendations
• Experience designing and iterating propositions with clear user benefits and commercial models
• Ability to translate concepts into tangible prototypes (wireframes, mock-ups, interactive flows) for testing
• Experience developing business strategies, market entry and growth frameworks grounded in customer insight
• Familiarity with agile and iterative delivery, guiding propositions through go-to-market planning and MVP delivery
• Demonstrated client relationships skills and ability to present recommendations to senior stakeholders
• Experience leading small teams or workstreams and providing direction to junior members
• Strong analytical and problem-solving skills, capable of structuring ambiguous challenges
• Excellent communication and interpersonal skills for workshops and stakeholder engagement
• Experience working with cross-functional teams across design, strategy, and technology
• Proficiency in Microsoft Excel and PowerPoint for analysis and client-facing deliverables
• Confidence using AI tools and LLMs to enhance work and delivery

• Client relationship management
• Team leadership and mentorship
• Analytical thinking and problem-solving
• Microsoft Excel
• PowerPoint
• AI tools and LLMs

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