Service Development Worker

Overview

In this role you will help develop and deliver an enhanced Shared Lives offer in Salford. You will partner with Adult Social Care, the media team, and practitioners to shape communications and test new approaches. A service design mindset will drive system changes around people’s experiences and improve quality of life for service users. The role combines programme management with a focus on coproduction and scalable transformation within a local government context.

Responsibilities

• Develop and deliver an enhanced Shared Lives offer in partnership with the Registered Manager
• Shape a communications plan with the media team to promote the service to carers and professionals
• Apply service design principles to create and refine systems and processes around user experiences
• Test and pilot new approaches with service leads and practitioners to drive improvements
• Manage transformation initiatives to keep projects on track and aligned with objectives

Key requirements

• Innovative thinker with a passion for improving public services
• Effective programme management skills
• Strong data analysis and attention to detail
• Commitment to coproduction and involving people in service development
• DBS check (cost borne by candidate)
• Right to work verification requirements for UK employment

• solution-focused
• cross-functional collaboration
• stakeholder engagement
• service design
• process and systems development
• data analysis

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