Account Manager

Overview

As an Account Manager at TransPerfect, you will develop new business relationships and serve as the initial support contact for existing clients. You’ll articulate the value and competitive advantages of our language services while pursuing new opportunities. You’ll collaborate with Sales Management to qualify, nurture, and close deals, and you’ll coordinate with Production Management to ensure excellent client support. This role blends business development with client service in a global, cross-cultural environment, offering meaningful opportunities to grow revenue and deliver outcomes.

Responsibilities

• Develop and pursue new client relationships through cold outreach, internet research, and events
• Understand and communicate TransPerfect’s capability, benefits, and competitive advantages
• Identify, qualify, and close sales opportunities in coordination with Sales Management
• Promote services and educate clients on offerings
• Provide client support and manage expectations in liaison with Production Management
• Handle pricing and contract issues by understanding company procedures
• Learn about each client’s industry, business needs, and culture to uncover opportunities
• Execute special projects or duties as required

Key requirements

• Strategic Business Development experience or interest
• Ability to build and maintain relationships
• Superior written and spoken English
• Strong analytical skills for revenue projection and budgeting
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Bachelor’s degree or equivalent
• Multitasking in a fast-paced environment; cross-cultural collaboration; teamwork; problem solving; commitment to high service quality

• relationship building
• clear communication
• teamwork
• problem solving
• adaptability
• Microsoft Office

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