Overview
In this role you will join a growing legal team in Gloucester to handle Personal Injury and Clinical Negligence matters. You will deliver high-quality client service, manage a varied caseload, and support team objectives. You’ll drive case strategy from initial consultation to resolution, while nurturing client relationships and contributing to business development. This is a collaborative, client-focused position with meaningful impact on outcomes and service quality. You will be part of a professional, supportive environment that values proactive problem-solving and compliance.
Pay / Benefits
- salary 40,000 to 55,000 (depending on experience)
- permanent, full-time role
- equal opportunities employer
- adjustments to recruitment process available
- supportive, collaborative team
- professional development opportunities
Responsibilities
- Conduct initial consultations and client triage
- Advise and liaise with clients on personal injury matters
- Manage ongoing cases from instruction to resolution
- Maintain strong client relationships
- Negotiate settlements and progress matters efficiently
- Support networking and business development activities
- Review and manage WIP and client financing
- Meet monthly and annual fee targets
- Manage outstanding debt collection
- Attend team meetings as required
- Keep files organized, compliant, and up to date
- Use DPS for all correspondence and ensure team compliance
- Adhere to company standards, procedures, and regulatory requirements
Key requirements
- 3-5 years PQE (or equivalent experience)
- Proven ability to manage a busy personal workload and meet deadlines
- Experience using multiple systems and handling data confidently
- Strong negotiation skills
- Excellent written and verbal communication abilities
- High attention to detail and an analytical mindset
- Strong organisational and time management skills
- Ability to follow clear instructions and work independently
- A proactive, responsible, and team focused approach
- Excellent client relationship skills
- Friendly, approachable and communicative
- Team oriented and collaborative
- Professional and reliable
- Experience using DPS for correspondence
- Case management and data handling across multiple systems
- Managing WIP and client financing
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