Sales Engineer – SMB/Mid-Market, UK

Overview

In this role you own the technical path to close for SMB and Mid-Market customers, translating Mimecast’s platform story into customer value. You collaborate with sales teams to discover needs, demonstrate solutions, and align offerings with customer budgets and outcomes. You drive the technical win through discovery, proof of value, and close, while coordinating handovers to delivery and supporting partner enablement. You’ll engage with IT and security leaders to shape deals and contribute to field marketing initiatives. This is a hands-on, cross-functional role with a clear impact on growth and security outcomes for customers.

Responsibilities

• Own the technical conversation across the sales cycle from discovery to close
• Deliver clear demonstrations to IT leaders, security teams, and business stakeholders
• Collaborate with Account Executives and Managers to build deal strategy and align solutions
• Lead technical discovery to understand environment, pain points, budget, and success criteria
• Manage proof-of-value engagements with defined success criteria
• Maintain notes in Salesforce across opportunities and engagements
• Support RFP/RFI/tender responses with accuracy and commercial awareness
• Deliver technical handovers to delivery and customer success, and advocate for customer feedback
• Assist channel partners with joint demos, enablement, and partner content
• Contribute to field marketing activities such as webinars, events, and thought leadership

Key requirements

• Sales Engineer or similar customer-facing technical role in cybersecurity
• Experience supporting SMB/Mid-Market customers
• Hands-on cybersecurity domain experience (e.g., email security, DLP, endpoint protection, IAM)
• Strong communication and executive presence with stakeholders
• Ability to translate complex ideas into plain language tied to outcomes
• Commercial acumen with experience in MEDDPICC, Sandler, Challenger or similar
• Experience with channel partner collaboration and joint selling
• Familiarity with SaaS/cloud security solutions
• Curious, hands-on learner with competitive drive to win technically
• Willingness to travel for work
• Relevant certifications (vendor credentials, CompTIA Security+, CISSP) considered beneficial
• Experience with threat intelligence or security analytics tools (e.g., LogRhythm, Splunk, Rapid7, Microsoft Sentinel) beneficial
• Familiarity with AI tools (e.g., Claude) for daily work

• Strong communication
• Executive presence
• Cross-functional collaboration
• Cybersecurity domains (email security, insider risk, DLP, security awareness, endpoint protection, IAM)
• Experience with SaaS/cloud security
• Sales-enablement and technical demonstration skills

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