Overview
As a Freight Account Manager in our International Road Logistics team, you will drive new business growth while delivering exceptional service to clients. You’ll manage end-to-end sales activities—from telesales to face-to-face meetings—focusing on profitable account growth and strong customer care. You’ll collaborate with cross-functional teams to tailor logistics solutions, contribute to our growth and accountability culture, and help our clients thrive through effective, value-driven proposals.
Pay / Benefits
- contributory pension plan
- Route 2 Rewards scheme
- employee assistance program with 24/7 GP, legal and financial advice, mental health counselling
- company car
- wellbeing centre
- Gold Covenant – forces-friendly employer
Responsibilities
- Generate new prospect leads and accounts via telephone and in-person interactions
- Engage in telesales, B2B sales, negotiations and presentations
- Grow gross profit and achieve targets outlined in the Account Manager scheme
- Meet sales productivity and revenue targets
- Provide high levels of internal and external customer care
- Provide accurate, cost-effective quotations
- Prepare weekly/monthly sales activity reports as directed by Branch Manager
Key requirements
- Experience in proactive telesales or cold calling sales, ideally outbound
- Logistics experience is beneficial but not required
- Experience generating own sales leads
- Track record of meeting targets and KPIs
- Strong administration and organisational skills
- Ability to influence others
- Full driving license
- GCSE Maths and English Grade C or above (or equivalent)
- proactive
- influencing others
- customer care
- telesales
- B2B sales
- negotiations
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