Overview
In this role you will lead and deliver high-impact Life & Pensions transformation programmes for UK clients, blending strategy, delivery, and hands-on consulting. You will steer digital, data, regulatory, and AI-enabled change while collaborating with clients and internal teams to expand Capco’s Life & Pensions practice. You’ll promote responsible AI adoption and governance to improve outcomes. This is a chance to shape transformative programs at a leading financial services consultancy.
Pay / Benefits
- Discretionary bonus
- Competitive pension
- Health insurance
- Life insurance and critical illness cover
- Mental health support
- Five weeks holiday + buy/sell option
Responsibilities
- Lead complex change and transformation programmes in Life & Pensions, leveraging AI-enabled approaches where appropriate
- Coordinate multi-disciplinary teams and engage senior client stakeholders to ensure value delivery
- Support business development and identify AI-driven opportunities to create measurable value
- Build trusted client and vendor partnerships and promote practical AI-enabled ways of working aligned to objectives
- Embed governance and responsible AI practices throughout delivery
Key requirements
- Consulting experience in Life & Pensions
- Track record of delivering large-scale transformation programmes
- Deep knowledge of Life & Pensions operations (policy admin, customer servicing, data governance, TOM design) and awareness of AI’s role in these areas
- Excellent stakeholder management and capability to support senior leaders in responsible AI adoption
- Experience generating revenue in a consulting environment and managing senior client relationships
- stakeholder influence
- relationship-building
- curiosity about AI tools and automation
- AI-enabled transformation
- data governance
- regulatory change programs
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