Business Development Manager

Overview

In this Senior Business Development role, you will grow and retain consultant referrals across all service lines for a leading private hospital that funds its onsite hospice. You’ll lead engagement with consultants, shape a cross-functional engagement strategy, and drive revenue growth in a complex private healthcare environment. This role combines relationship management with data-driven prioritisation to expand the hospital’s referral network. You’ll work closely with leadership to resolve issues and push cross-specialty opportunities, contributing to the hospital’s mission and commercial success.

Responsibilities

• Grow and retain referrals across all service lines by engaging consultants
• Recruit new consultants and shift activity from competitor sites
• Manage two Business Development Officers with direction and oversight
• Analyse market and utilisation data to identify relationship priorities
• Prepare monthly reports on new business opportunities and pipeline progress
• Shape consultant engagement strategy with Head of Patient Services, Commercial Director, and Head of Marketing
• Own issue resolution between consultants and hospital leadership with a clear follow-up protocol
• Facilitate consultant specialty group meetings and drive cross-specialty referral opportunities
• Maintain detailed, accurate CRM records

Key requirements

• Substantial experience in an independent/private hospital setting
• At least five years in business development, sales, or consultant liaison at senior level
• Track record of delivering growth targets using utilisation data and market demographics
• Diploma level or above in marketing or management (or equivalent industry experience)
• Familiarity with CRM systems and pipeline management
• Outstanding interpersonal skills, sound judgement, and resilience in a fast-paced, consultant-facing environment

• Outstanding interpersonal skills
• Sound personal judgement
• Resilience
• CRM systems
• Market intelligence and data analysis
• Pipeline management

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