Sr UX Design Program Manager, Alexa for Shopping

Overview

In this role you will help scale Amazon’s personalised, agentic AI shopping experience by leading end-to-end UX programs across surfaces and devices. You’ll serve as a bridge among UX, engineering, and product teams, shaping deliverables, mitigating risks, and clearing blockers. Working with design leadership, you’ll drive the program and represent the design function in key forums. This position supports Amazon’s bold vision to deliver the world’s best AI Shopping Assistant and offers high-impact collaboration with cross-functional partners.

Responsibilities

• Own programme strategy for end-to-end delivery
• Coordinate interdependencies between UX, Engineering, and Product
• Establish cross-organisational collaboration mechanisms
• Apply project management practices to improve team efficiency
• Clarify project requirements and structure decision-making
• Prioritise resources with UX leadership and guide programme decisions
• Identify roadblocks and drive autonomous resolutions
• Own design team communications and keep stakeholders aligned on priorities and risks
• Provide concise project updates to leadership and detailed responses as needed

Key requirements

• Portfolio available online
• Experience managing projects across cross-functional teams with sustainable processes and release coordination
• Strong written and verbal communication with technical and non-technical audiences, including senior leadership

• effective communication
• cross-functional collaboration
• risk mitigation
• experience applying AI tools to practical use cases (e.g., calendar management, project tracking, communications)
• project management practices
• stakeholder alignment

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