Overview
In this role, you lead a B2B sales team focused on fleet payment solutions, driving targets and delivering a five-star customer experience. You’ll coach and develop sales executives, manage pipeline, and collaborate with Marketing, Enablement, and Operations to report progress. You’ll shape frontline feedback into improvements while sustaining a fast-paced, target-driven environment. This role places you at the heart of delivering a market-leading product and customer-centric growth.
Pay / Benefits
- Commission plan
- 4 x Life insurance
- Pension scheme with 5% employer contribution
- Private healthcare
- 25 days holiday (plus buy/sell)
- Summer socials, team activities and Christmas parties
Responsibilities
- Coach and support the B2B outbound sales team, qualify leads, and generate new business via telephone while maintaining CRM updates
- Guide the team on a strategic target prospect list and conduct regular account reviews to optimise new business through account management
- Develop relationships with customers to maximise upsell opportunities and act as escalation point as needed
- Collaborate with Sales Enablement to outline coaching/development for team members and onboarding plans for new hires
- Support HR in candidate attraction, recruitment, and talent management
- Identify and remove productivity barriers by reviewing business processes and ensuring compliance with policies and financial regulations
- Ensure timely and accurate reporting of team performance to senior leadership
Key requirements
- Fluent in sales techniques and able to share best practices
- Previous telesales or contact centre experience
- Proven coaching, mentoring and people management capability
- Customer advocate with ability to translate insights into team actions
- Commercially astute with ability to interpret data
- Ability to report on team performance and present outcomes to senior leaders
- Desirable: experience with Salesforce and Microsoft applications
- resilience
- motivational leadership
- customer-focus
- Salesforce
- Microsoft applications
- CRM management
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