Staff Product Manager, OpenTelemetry | UK | Remote

Overview

As Staff Product Manager for OpenTelemetry Experience, you own the end-to-end journey turning uninstrumented workloads into healthy, actionable telemetry in Grafana Cloud. You define a coherent OpenTelemetry experience across SDK instrumentation, automatic instrumentation, and Collector deployments to reduce setup friction and ensure high-quality telemetry. You partner with cross-functional teams to enable agent-driven instrumentation and drive customer activation. This role blends product leadership with AI-driven insight to shape a first-class OpenTelemetry experience at scale.

Pay / Benefits

• RSUs
• remote work
• 30 days annual leave
• Grafana Shutdown Days (3 days)

Responsibilities

• Define vision, strategy, and cross-product roadmap for the OpenTelemetry journey
• Create coherent experiences across SDK instrumentation, automatic instrumentation, and Collector-based deployment
• Identify and eliminate setup failures, abandonment, misconfiguration, and low-quality telemetry
• Establish shared experience principles and success criteria across product and engineering teams
• Prioritize investments using customer research and product data, measuring onboarding and telemetry outcomes
• Partner with solution teams to provide a seamless transition from telemetry ingestion to product activation
• Shape product positioning, launches, and adoption programs in collaboration with GTM teams
• Collaborate with Engineering, Design, Documentation, Developer Relations, and Marketing to deliver a differentiated OpenTelemetry experience
• Represent Grafana Labs in OpenTelemetry ecosystem discussions

Key requirements

• 5+ years of Product Management experience in developer tools, observability, infrastructure, or similar B2B domain
• Experience leading strategy and execution across multiple engineering teams or product areas
• Strong knowledge of OpenTelemetry (SDK instrumentation, OTLP, Collector pipelines, telemetry context, semantic conventions)
• Experience building instrumentation systems, agents, telemetry collectors, or related infrastructure
• Understanding of deploying and operating software across Kubernetes, VMs, and public clouds
• Ability to translate complex onboarding, configuration, and troubleshooting workflows into clear product experiences
• History of using customer research and data to guide decisions and outcomes
• Excellent written and verbal communication skills for remote, distributed teams

• excellent communication
• ability to influence diverse stakeholders
• collaboration across cross-functional teams
• OpenTelemetry SDK instrumentation
• OTLP and Collector pipelines
• telemetry context and semantic conventions

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