Overview
In this role, you help advance Mastercard’s Payments Resiliency by shaping and driving resilient authorization solutions. You’ll collaborate with cross-functional teams to translate data and market needs into impactful product decisions, improve performance, and educate customers. You’ll influence stakeholders, craft business cases, and guide developers to deliver value. This opportunity suits a data-driven leader who thrives in a fast-paced, strategic setting.
Responsibilities
- Serve as a Payments Resiliency SME for Europe
- Partner with regional sales and account teams to grow solutions
- Work with Advisors Consulting Services to drive performance and identify use cases
- Provide SME guidance to Customer Success and Service leads
- Create clear business cases to secure buy-in for product utilization
- Convert complex data into insights and strategic narratives
- Coordinate with engineering to improve resiliency offerings based on feedback
- Identify risks, issues, and dependencies in product development
- Conduct market research on industry trends and competitive landscape
Key requirements
- 7+ years in business analytics, strategy, product management, consulting, payments, or related fields
- Experience with value realization and performance optimization programs a plus
- Bachelor in Business, Economics, Data Analytics or related field
- Strong leadership, communication, and stakeholder management skills
- Ability to work in fast-paced, cross-functional environments
- Analytical mindset with ability to connect data, market dynamics, and business priorities
- collaborative
- problem-solver
- detail-oriented
- business analytics
- data analysis
- market research
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