Hospitality Account Manager (Yorkshire/North East)

Company: Hays
Apply for the Hospitality Account Manager (Yorkshire/North East)
Location: York
Job Description:

Overview

As an Account Manager, you will manage an established client portfolio across Yorkshire and the North East, operating autonomously to support loyal customers. You will engage on-site with clients, qualify new leads, and upsell where appropriate, delivering a consultative, personable service. The role combines relationship management with targeted sales, helping to sustain long-term partnerships. This position offers a clear progression path in a family-run, environmentally-minded business with supportive, growth-focused culture.

Pay / Benefits

  • Company car
  • Company phone/laptop
  • All business travel expensed
  • Autonomous diary management
  • Monday–Friday hours
  • Progression opportunities

Responsibilities

  • Oversee a portfolio of existing clients across Yorkshire and the North East
  • Qualify new leads and potential clients, including lapsed users
  • Meet with clients on site to ensure service satisfaction and identify needs for upsell
  • Provide a personable, consultative account management solution to maintain ongoing business
  • Develop tailored solutions to foster long-lasting client relationships

Key requirements

  • Experience in target-driven Sales/Account Management
  • Personable/consultative approach to relationship building
  • Desire to exceed targets
  • Articulate and professional business presentation
  • Ability to work on own initiative
  • Full, clean UK driving licence
  • communication
  • initiative
  • customer-focused
  • account management
  • consultative selling
  • upselling

…

Posted: October 1st, 2026