Senior E-commerce Executive

Overview

In this role you support the Ecommerce Manager to deliver high-quality client service across connected commerce clients. You’ll help coordinate multi-channel campaigns, analyse performance, and prepare insights to drive client objectives. You work with cross-functional activation teams and contribute to planning, reporting, and testing roadmaps. This is a hands-on, client-facing position in a fast-paced agency environment with growth across ecommerce channels.

Responsibilities

• Support Ecommerce Manager and Director in developing ecommerce strategies
• Contribute to campaign planning, annual planning and ad hoc briefs
• Understand clients’ businesses, customers and commercial objectives
• Ensure recommendations are practical and insight-led
• Coordinate multi-channel campaigns with internal activation teams
• Schedule stand-ups and track actions to keep campaigns on schedule and budget
• Monitor pacing and escalate performance issues
• Support post-campaign analyses (PCAs) and actionable insights
• Assist in client innovation and testing roadmaps
• Develop media plans, forecasts and performance benchmarks with activation teams
• Contribute to performance analysis across ecommerce, retail media and paid media channels
• Identify opportunities to improve campaign performance and client outcomes
• Help mitigate potential delivery issues
• Own contribution to weekly client meetings and performance updates
• Build strong relationships with clients and internal stakeholders
• Prepare weekly and monthly performance reports
• Translate data into actionable insights and challenge assumptions
• Support post-campaign analysis and briefing of internal teams
• Become proficient in ecommerce, retail media and performance tools including proprietary Havas Market technology
• Optimize product content and ecommerce operations on relevant platforms
• Monitor content/availability/compliance and escalate issues

Key requirements

• 1–2 years’ agency experience in ecommerce, retail media or performance marketing
• Analytical mindset and strong Excel/spreadsheet skills
• Experience with campaign coordination, reporting or performance analysis
• Knowledge of Amazon Ads and Amazon retail platforms (Vendor Central and/or Seller Central)
• Understanding of retail media and marketplace activity
• Experience with PPC and paid social activation
• Strong organisational and project management skills
• Excellent attention to detail and ability to manage multiple priorities
• Ability to work in a fast-paced, entrepreneurial agency environment
• Collaborative, proactive and positive approach
• Genuine interest in learning across connected commerce

• Analytical mindset
• Strong organisational skills
• Collaborative
• Excel/spreadsheet proficiency
• Campaign coordination
• Performance analysis

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