Overview
In this role, you will own end-to-end IT for a fast-growing company preparing for IPO, combining BAU operations with strategic systems delivery. You’ll lead a small, in-house team and set the IT strategy to scale safely and auditablely. By embracing AI and automation, you’ll transform IT from a cost center into a driver of business outcomes. This is a chance to shape IT governance, security, and tooling as the company scales globally.
Pay / Benefits
- 27 days holiday plus 5 additional days
- Private medical insurance with Bupa
- Life insurance and wellness benefits
- Hybrid work (office 3 days/wk)
- Work-from-anywhere up to 10 days/year
- Wellbeing resources and gym membership
Responsibilities
- Oversee BAU IT operations across 1,000+ employees, ensuring secure, seamless experiences and strong incident handling
- Lead end-to-end IT systems implementations to enable scaling and IPO readiness (identity, ITSM, automation, integrations)
- Manage an in-house IT team, budget, and roadmap, balancing BAU and project work
- Set and enforce governance, change management, and audit-ready controls
- Champion AI-native workflows and automation to improve efficiency and capacity
- Build relationships with stakeholders, auditors, and executives to demonstrate IT value and readiness
- Define and communicate the IT strategy to support rapid growth and IPO preparation
Key requirements
- 7+ years in IT operations or leadership, including senior-level experience in a scaling organization
- Proven track record of owning IT strategy and service delivery with an in-house team
- Experience selecting and managing software/vendor relationships and budgets
- End-to-end systems/project delivery experience (scoping, testing, rollout, adoption)
- Strong automation mindset with scripting (Python/Bash) or tools like n8n, Zapier, Workato
- AI-native leadership with daily use of AI tools and ability to scale automation
- Solid foundation in identity/endpoint management and SaaS administration (Google Workspace, Okta/Entra ID/JumpCloud)
- Comfort with run vs. change investment trade-offs and executive-level communication
- Process-minded with documentation, change control, and continuous improvement
- Full ownership experience: budget, vendor negotiations, and direct people leadership
- Desirable: IPO/public-company readiness, ISO 27001 familiarity, ITIL knowledge, incident management practices
- Excellent communication with end-users, vendors, auditors, and leadership
- Strategic thinking
- Strong communication under pressure
- Cross-functional collaboration
- Google Workspace
- Okta/Entra ID/JumpCloud
- Endpoint security/EDR
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