Solutions Engineer / Pre-Sales

Overview

As a Solutions Engineer at Becrypt, you bridge technical delivery and customer success, serving as the primary technical contact during engagements. You design, implement and optimise solutions with customers and partners, while delivering training and consultancy. You feed customer insights back into product development to ensure our security products meet market needs. This role blends hands-on engineering with strategic thinking, travel, and cross-functional collaboration to drive successful outcomes.

Responsibilities

• Be the primary technical point of contact across engagements, managing expectations and ensuring timely solutions
• Provide pre-sales technical support including architecture design, integration, and product demonstrations
• Lead evaluations, pilots and PoCs in parallel
• Collaborate with software engineering to understand products in depth
• Identify new opportunities and feed insights into business development and sales processes
• Deliver customised product demonstrations at meetings, calls and conferences to support sales/marketing
• Advise product management on current and future client needs
• Escalate and manage technical issues through product management and engineering for deal closure and long-term success
• Engage, train and support Becrypt partners and customers in territory to expand sales coverage and awareness
• Mutually agreed ad-hoc tasks

Key requirements

• Exceptional verbal and written presentation skills
• Proven experience as Solutions Engineer or in presales/technical support
• Strong troubleshooting and problem-solving abilities
• Up-to-date technical understanding of Microsoft technologies
• Expertise in data security, risk analysis and threat models
• Experience installing and configuring various security products
• Experience with virtual desktop environments (VMware, Omnissa, Citrix)
• High level Linux configuration (networking, firewalls, VPNs)
• Experience with Cloud platforms
• Experience with Docker and microservices orchestration
• Demonstrable ability to support sales quotas
• Self-motivated, proactive, capable in remote/home office environments
• Positive, can-do attitude

• Verbal and written communication
• Proactiveness
• Cross-functional collaboration
• Microsoft technologies
• Data security and threat modeling
• Security product installation and configuration

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