Healthcare Development Key Account Manager

Overview

As an HDKAM, you drive sustainable growth for Zentiva’s Branded Generics within UK NHS accounts. You will shape and execute strategic account plans, collaborating with cross-functional teams to improve patient access and maximize commercial performance. You’ll influence NHS stakeholders, support formulary adoption, and deliver evidence-based recommendations to shape commissioning and market access. This role offers impact across a broad healthcare ecosystem and opportunities to advance within Sales and Marketing.

Responsibilities

• Deliver sustainable growth of Zentiva Branded Generics across designated NHS accounts
• Achieve sales targets and execute strategic account plans aligned with channel and commercial objectives
• Develop and maintain relationships with ICBs, Health Boards, NHS Trusts, medicines management teams, prescribing leads, pharmacists and other healthcare stakeholders
• Identify and develop commercial opportunities that improve patient access and support portfolio growth
• Support formulary implementation and ensure successful product adoption across customer accounts
• Conduct account reviews, gap analyses and customer planning with accurate CRM records
• Lead and contribute to healthcare commissioning and Category C projects through cross-functional collaboration
• Analyse market intelligence to identify opportunities and provide evidence-based recommendations
• Build internal partnerships across Commercial, Marketing, Medical, Supply Chain, Finance, Regulatory, Legal, Quality and Business teams
• Act as a trusted NHS expert, keeping knowledge of market developments and customer needs

Key requirements

• ABPI qualified
• Fluent in English
• Experience in UK pharmaceutical industry
• Experience across healthcare commissioning, commercial and clinical environments
• Strong experience engaging and influencing stakeholders across Primary Care, ICBs, Health Boards and NHS organisations
• Proven track record delivering commercial growth through partnerships, negotiation and account management
• Experience developing and executing strategic account plans delivering measurable outcomes
• Project management experience with cross-functional teams
• Experience in ADHD and/or Pain therapeutic areas (advantageous)

• Excellent influencing, negotiation and relationship management
• Collaborative team player with trusted relationships internally and externally
• Analytical mindset with data-led decision making
• Proficiency in Microsoft Office
• Experience with relevant business systems
• CRM experience (CRM records)

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