Flagship Specialist, Women’s Department (Full Time) – adidas LDN Flagship Store, Oxford St, London

Overview

In this role you will uphold a high-impact, brand-oriented consumer experience at the adidas London Flagship. You will act as the first point of contact for shoppers, supporting end-to-end service at the designated touchpoint. You will leverage knowledge of products, features, benefits, competitors, and the evolving marketplace to drive brand engagement and flagship KPIs. You will contribute to a culture of consumer centricity within the flagship environment.

Responsibilities

• Maintain an exceptional consumer experience at the flagship touchpoint
• Assist in end-to-end service for all consumers at the designated area
• Be the first contact point for consumers with strong product and brand knowledge
• Apply understanding of products, features, benefits, competitors, and future marketplace to drive engagement and KPIs
• Support the development of a consumer-centric culture within the Flagship and Creators Club context

…