Salesforce Delivery Lead (Journey Circle)

Company: The Travelers Indemnity Company
Apply for the Salesforce Delivery Lead (Journey Circle)
Location: London
Job Description:

Overview

In this role you drive agile delivery at scale, leading the Circle of teams to execute program increments and deliver a portfolio of solutions. You will optimize value flow, increase transparency with metrics, and coach cross-functional partners toward faster, higher-quality outcomes. This position blends strategic thinking with hands-on delivery leadership, shaping how agile practices evolve across the organization. You join a collaborative, innovation-driven culture that rewards continuous improvement and stakeholder partnership.

Pay / Benefits

  • Private medical insurance
  • Pension plan with company contributions
  • Holiday entitlement (25 days, up to 35)
  • Wellness programme including mental health resources
  • Volunteer and matching gift programme

Responsibilities

  • Optimize value flow in a multi-team environment by reducing dependencies and waste
  • Plan and facilitate Program Increment planning events with capacity for enablers and refactoring
  • Foster feedback loops via cross-team reviews and stakeholder engagement
  • Drive continuous improvement through multi-team retrospectives and metrics
  • Escalate and track risks to eliminate systemic waste and improve value delivery
  • Create transparency into cross-team progress with boards, dashboards, and metrics
  • Manage cross-team dynamics and facilitate effective communication
  • Provide input on resourcing to address bottlenecks
  • Promote and teach effective software delivery practices
  • Perform other duties as assigned

Key requirements

  • Bachelor’s degree in a related field (implied)
  • Experience in an agile/execution role delivering technology solutions on demanding schedules
  • Delivery of epics, releases, and versions with multi-team planning techniques
  • Program Management in an Agile environment or related experience
  • Strong technical knowledge and strategic mindset
  • Analytical skills and data-driven decision making
  • Ability to develop business/vendor partnerships and optimize value
  • Previous people management or team leadership experience
  • collaboration
  • stakeholder management
  • analytical thinking
  • Agile delivery
  • Program Increment planning
  • multi-team coordination

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Posted: October 1st, 2026