Broker Support/Account Manager – Power and Mining

Company: Marsh & McLennan Companies
Apply for the Broker Support/Account Manager – Power and Mining
Location: Norwich
Job Description:

Overview

In this Account Manager role, you join a busy team of insurance professionals focusing on Natural Resources risks for major clients worldwide. You work within a skilled placement broker team to ensure smooth reinsurance placements, high-quality client service, and timely documentation. You will engage with internal and external stakeholders to build strong relationships and support renewed client information, onboarding, and market access. The opportunity blends training, career growth, and a hybrid work setup within a leading broker in the (re)insurance field.

Pay / Benefits

  • professional development opportunities
  • supportive leaders
  • vibrant and inclusive culture
  • range of career opportunities
  • benefits and rewards to enhance well-being
  • hybrid work flexibility

Responsibilities

  • Promote efficient and timely compliance in the reinsurance placement process
  • Build and maintain strong relationships with internal and external stakeholders to deliver excellent client service
  • Review client renewal information
  • Initiate contract drafting and produce Final Contract Documentation
  • Assist brokers and prepare submissions as needed
  • Track placement status and keep information up to date
  • Respond to client information requests (reinsurer, financial reports, industry issues)
  • Onboard new clients and markets
  • Access front-end broking systems and report on business metrics

Key requirements

  • 3+ years’ Insurance experience, ideally within Energy / Property / Power or related disciplines
  • Strong organisational skills and ability to prioritise workload
  • Attention to detail and accuracy
  • Strong communication skills for relationships with stakeholders
  • Familiarity with Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Experience or knowledge of London insurance market (advantage)
  • Resilience and client-facing capability
  • Cert CII qualification (desirable)
  • communication
  • resilience
  • attention to detail
  • Microsoft Office
  • contract drafting
  • client onboarding

…

Posted: October 1st, 2026