Senior Social Analyst (Manager level)

Overview

In this Senior Social Analyst role you turn social, digital and AI data into clear, actionable insights. You will lead end-to-end analytics projects for Fortune 500 clients and advise on how insights translate into client operations. You’ll partner with cross-functional teams to shape measurement programs and high-level recommendations. The role blends rigorous data work with compelling business storytelling to influence strategies and outcomes.

Pay / Benefits

• hybrid and flexible working
• global mobility and multi-market opportunities
• 30 days of holiday plus birthday day, and festive holidays
• BUPA medical cover including 24/7 virtual GP
• generous pension contributions
• sabbaticals (6-12 weeks)

Responsibilities

• Establish research, measurement and analysis structures and programs
• Execute methodologies, write reports and deliver final outputs
• Provide high-level, data-driven recommendations to clients and internal teams
• Advise clients on implementing findings in their operations
• Maintain up-to-date knowledge of social platforms and innovative analytics approaches
• Spend ~80% of time on billable work and ~20% on new business and agency initiatives
• Manage project delivery end-to-end and supervise junior analysts
• Cultivate relationships with clients and cross-functional colleagues
• Oversee multiple project teams and clients concurrently
• Develop and maintain process documentation and QC plans
• Escalate issues affecting timeline, budget or data quality to Directors

Key requirements

• Experience in social marketing or communications analytics and measurement (B2B experience advantageous)
• Excellent business writing and reporting skills; ability to turn data into strategic narratives
• Experience with earned and owned social measurement frameworks
• Strong written and verbal communication; ability to present to diverse audiences
• Ability to build strong client and stakeholder relationships
• Prior client-service experience preferred
• Curiosity, decisiveness and a big-picture mindset
• Strong project management capabilities and ability to handle tight deadlines
• Comfort with asking questions to uncover core issues

• Curiosity
• Proactivity
• Strong communication
• Hands-on experience with Sprinklr Marketing & Social modules
• Experience with Talkwalker, Brandwatch, NewsWhip, Tubular, Sprout Social or Tagger
• Understanding of LinkedIn, Instagram, TikTok, YouTube, Facebook analytics

…