Account Executive

Overview

In this role you support client management and day-to-day delivery for a key FMCG client within Carat. You’ll work with cross-functional teams to ensure timely, accurate service and seamless collaboration across the network. You’ll contribute to ideation, campaign learning, and ecosystem development aligned with strategy, while supporting smooth financial processes. The role offers London-based, flexible working and a chance to shape impactful media campaigns in a global agency.

Pay / Benefits

• competitive salary
• tailorable benefits package
• flexible working arrangements
• permanent role
• London-based with hybrid options

Responsibilities

• Respond to client information requests promptly, coordinating with internal stakeholders across the network
• Support client service delivery with the Client Account Manager/Director to follow the contact strategy and service plan
• Coordinate Carat network activity around clients to ensure timely, accurate delivery
• Participate in ideation sessions with dentsu stakeholders to build an ecosystem around the strategy
• Apply learnings from campaign optimisation with activation teams to improve campaigns
• Collaborate with Operations to manage finance processes, obtain POs accurately and timely, maintain PO tracker, and ensure spend commitments by media teams

Key requirements

• Media industry knowledge and experience (agency and/or client side)
• Experience of working with teams delivering client needs
• Good understanding of different media channels
• Exceptional written and verbal communication skills
• Ability to prioritise multiple tasks and meet tight deadlines
• Strong client-centric service ethic

• communication skills
• prioritisation
• client-centric service
• team collaboration

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