Overview
As Senior Manager in EY’s Total Workforce Management practice, you will lead transformation programs spanning operating models, technology and processes for clients. You’ll guide multi-layer implementations, manage teams and partner with executives to deliver end-to-end HR technology and payroll transformations. This role offers impact across client industries, shaping long-term workforce and WFM strategies within a collaborative, growth‑minded culture.
Responsibilities
- Lead strategic workforce transformation programs and help clients define target operating models and business cases
- Deliver high‑quality services within scope, budgets and timelines while managing risk and stakeholder expectations
- Build and maintain executive‑level client relationships and align delivery with business priorities
- Drive business development and contribute to proposal design, staffing, and client presentations
- Advance market offerings and methodologies for Total Workforce Management, including accelerators and IP
- Represent the practice through thought leadership, events and market-facing activities
- Develop people through feedback, training and fostering a collaborative, innovative team environment
- Forecast budgets, manage team capacity and resources within baseline plans, and own quality risk management
- Develop long-term client networks and collaborate with EY teams across services to meet client needs
- Support post‑implementation services and sustainable performance improvements
Key requirements
- Bachelor degree
- 10+ years of experience in consulting or as a Workforce Management or Payroll Business Owner
- Experience leading teams and guiding clients through complex problems with executive oversight
- Experience leading business transformation, process design and roadmaps of change
- Experience driving client discussions, requirements gathering, testing and deployment
- Track record delivering end-to-end transformation including operating model, technology and process changes
- Experience in transformation project management and leading multi‑layered implementations
- Ability to work with limited information and take problems to the next step
- Experience in post‑implementation support and building diverse teams in a matrix organisation
- Flexibility to travel on short notice
- Strong work ethic
- Team building and collaboration
- Excellent oral and written communication (Excel, PowerPoint proficiency)
- Excel
- PowerPoint
- HR technology implementations
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