Principal Project Manager

Overview

As a Principal Project Manager, you will lead end-to-end deployments of Celonis technology for our largest customers, driving measurable value. You’ll articulate Celonis’ Services offering in collaboration with Sales and Partners, shaping statements of work during pre-sales and ensuring customer satisfaction. You will guide complex, multi-project programs, manage scope and timelines, and mentor delivery teams to follow Celonis methodologies. This role sits at the intersection of domain expertise, technology delivery, and executive-facing communication, offering significant impact on customer outcomes and transformation.

Pay / Benefits

• Restricted Stock Units (RSUs) and merit-based refresh grants
• 24 weeks parental leave for primary carers, 12 weeks for supporting carers
• Unlimited PTO and generous global PTO
• Flexible hybrid work model
• 70-20-10 learning framework and dedicated learning platform
• Wellhub subsidies and mental health support

Responsibilities

• Lead complex transformational customer programs and shape the desired outcome
• Plan, schedule, and manage project timelines from kick-off to training
• Maintain detailed plans, budgets, risks, and issues across multiple projects
• Collaborate with executives, process owners, and technical teams to ensure successful implementation
• Serve as primary contact for feature requests and escalation of issues
• Provide regular project status updates and maintain accuracy in the PSA system
• Proactively manage and escalate risks to minimize impact on delivery
• Mentor implementation teams and partner resources to follow Celonis methodology
• Contribute to continual improvement of Celonis Services methods and domain expertise

Key requirements

• Client-facing project management experience in enterprise software implementations
• Strong PM disciplines: planning, risk/issue/action logs, problem resolution with customers and executives
• Excellent communication and stakeholder management skills
• Experience leading onshore and offshore consulting teams
• Experience in positioning services, writing proposals and statements of work
• Experience with ecosystem partners and managed co-delivery
• Ability to manage customer expectations and deliver analytical value
• Willingness to be certified in Celonis products
• Project management certifications (PMP, Prince2, or Safe/Agile)
• Bachelor’s or Master’s in related field (as stated)

• strong communication
• stakeholder management
• consulting mindset
• enterprise software implementations
• risk/issue management
• project planning software usage

…