Visual Merchandising Supervisor

Overview

As Visual Merchandising Supervisor, you drive brand-consistent, high-impact in-store visuals that elevate the customer experience. You lead and model visual standards, plan compelling window and in-store displays, and coach store teams to tell the Swarovski story with artistry. You work closely with Store Management, Planning, and Marketing to adapt concepts to local markets and events. You shape the shopping environment to inspire, convert, and reflect our luxury brand ethos.

Pay / Benefits

• Competitive salary
• Monthly bonus scheme
• 60% staff discount off RRP
• 30% off Swarovski Created Diamonds
• Enhanced annual holiday entitlement
• 1x paid Volunteering Day per year

Responsibilities

• Execute VM guidelines to ensure impeccable in-store presentation and brand consistency
• Act as a VM advocate and role model, inspiring the team and championing high visual standards
• Plan and implement window zoning, rotations, and in-store displays in line with VM guidelines
• Train and coach store teams to maintain VM standards and deliver inspiring visual storytelling
• Collaborate with the Store Manager, Planning, and Marketing teams to adapt VM concepts to local market needs
• Monitor displays, lighting, props, and furniture to maintain excellent store conditions
• Support the execution of VM for events, initiatives, and seasonal campaigns

Key requirements

• Experienced in a multicultural retail environment, preferably in luxury fashion, cosmetics, or lifestyle brands
• Strong sense of style and genuine passion for visual merchandising
• Excellent customer service skills and digital proficiency
• Winning personality, able to establish trust and empower others
• Responsible with strong organizational skills
• Curious, empathetic, and results-driven team player with a commercial mindset

• customer service
• leadership
• empathy
• team collaboration
• commercial mindset
• digital proficiency

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