Administrator

Overview

In this Administrator role, you enable smooth event and customer operations for a market‑leading services provider. You will collaborate across teams to coordinate event logistics, manage records, and handle ticketing and dispatch processes. Your focus on accuracy, communication, and proactive problem solving supports a fast-paced environment and high‑quality guest experiences. This position offers stability, growth, and a chance to contribute to efficient, customer‑centric operations in Maidstone.

Pay / Benefits

• permanent administrator position
• flexibility
• growth opportunities
• Maidstone location
• collaborative team

Responsibilities

• Coordinate with suppliers for event itineraries and guest information
• Maintain accurate customer and event records across internal systems
• Support account management with event logistics and delivery updates
• Manage customer ticketing inquiries and administer the ticketing platform
• Coordinate ticket allocation, dispatch, and guest pack preparation
• Ensure quality assurance of tickets, guest packs, and dispatch documents
• Manage postal and courier services and track deliveries
• Handle customer complaints and resolve issues with suppliers
• Support operational administration including onboarding, health & safety actions, and information security compliance

Key requirements

• Previous experience in customer service, guest experience, dispatch, logistics, or event operations
• Highly organized with strong attention to detail and ability to manage multiple priorities
• Confident communicator capable of building relationships with customers, suppliers, and internal teams
• Calm, solutions‑focused, and effective in a fast‑paced environment
• Strong administrative and problem‑solving skills with a proactive, customer‑centric approach

• strong communication
• organization and attention to detail
• calm under pressure
• ticketing platform administration
• vendor/supplier coordination
• records management

…