Senior Product Manager – AI

Overview

In this role you own the Discovery experience and steer AI-powered personalisation at scale within a London-based consumer tech business. You’ll shape the strategy and roadmap for search, discovery, and ML-driven features across a global team, balancing automation with a warm human touch. You work closely with data science, engineering and design to drive engagement and findability while maintaining service warmth. This is a high-impact, transformation-driven role at the intersection of AI and customer experience.

Pay / Benefits

• Salary up to 90,000
• Remote working
• Holidays
• Paid sabbaticals
• Employee discounts
• Loyalty rewards and bonuses

Responsibilities

• Define vision and roadmap for search, discovery and AI-powered personalisation across the platform
• Develop ML-driven recommendation engines, dynamic feeds and ranking algorithms to surface relevant content
• Automate high-volume workflows while preserving personal, considered service
• Create merchandising tools for curated collections, campaigns and partner promotions
• Track discovery metrics and run experiments to improve findability and engagement
• Mentor junior PMs and collaborate with a distributed, cross-functional team

Key requirements

• 5+ years in product management
• Background in search, personalisation, or AI-driven product experiences
• Experience balancing automation with human experience
• Comfort with ambiguity and ability to bring structure to fast-moving environments
• Strong analytical foundation with data science concepts, ML features, and experimentation
• Excellent communicator capable of influencing senior stakeholders across technical and non-technical teams
• London-based and open to hybrid working

• stakeholder influencing
• cross-functional collaboration
• analytical thinking
• search and discovery
• AI-driven product experiences
• ML features and experimentation

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