Company: BloomReach
Location:
Job Description:
Overview
In this role you guide customers through a digital experience transformation using the Bloomreach platform. You will partner with customer and internal teams to turn vision into reality, delivering maximum business value and acting as a trusted advisor. You’ll educate customers on Bloomreach capabilities, drive innovative ideas, and help shape the market with best practices. This is a high-cvelocity, cross-functional role that blends strategy with hands-on execution to elevate customer outcomes.
Pay / Benefits
- Work from Anywhere
- flat, non-hierarchical structure
- professional development budget
- employee assistance program
- Calm subscription
- Discretionary time off (DisConnect days)
Responsibilities
- Influence customer and account teams by introducing innovative ideas that showcase Bloomreach’s value
- Demonstrate how a digital experience vision translates into a real roadmap and outcomes
- Provide leadership to ensure a successful digital experience roadmap with maximum business value
- Establish yourself as a thought leader and trusted advisor to customer and account teams
- Own customer satisfaction and value demonstration in strategic accounts
- Collaborate cross-functionally with Account Management, Product, Technical Services, Business Services, Support to capture and relay customer insights
Key requirements
- 3+ years of professional experience including technical and/or business consulting
- 3+ years of relevant experience in digital experience technologies
- Analytical and able to derive stories from raw data
- Willingness to roll up sleeves in a fast-moving startup
- Strong presentation and communication skills with creative thinking
- Hands-on SaaS experience is a plus
- Management experience is a plus
- Experience with SEO, Site Search, and Merchandising tools is a plus
- E-commerce experience is a plus
- B2B experience is a plus
- BA/BS degree
- collaboration
- intellectual curiosity
- critical thinking
- digital experience technologies
- SEO
- Site Search
…
Posted: October 1st, 2026