Credit Risk Manager, Portfolio Management

Overview

In this role you will lead and grow Monzo’s lending risk function for a fast-expanding portfolio. You’ll own risk-based pricing, portfolio monitoring, and loss mitigation while guiding a small team of analysts. You’ll collaborate with product, engineering, and compliance to create customer-centric credit strategies. The position offers a chance to shape a zero-to-one Flex credit initiative and prepare for a scalable global footprint.

Pay / Benefits

• relocation assistance
• visa sponsorship
• flexible working hours
• learning budget (1,000)
• remote/hybrid options

Responsibilities

• Oversee portfolio monitoring and forecasting to ensure sustainable growth of the lending portfolio
• Architect and optimise risk-based pricing strategies balancing commercial viability and customer outcomes
• Design credit strategies for lifecycle events to boost engagement and retention
• Develop proactive risk management frameworks for loss mitigation and credit limit decisions
• Lead and scale a team of 3 credit analysts with focus on technical excellence and commercial mindset
• Embed in cross-functional squads with Product, Engineering, Design, Marketing, and Research
• Build relationships with 2nd Line Credit Risk, Legal, and Compliance and communicate insights to executives

Key requirements

• Commercial, strategic credit leadership experience in unsecured lending portfolios
• Exposure to credit card lifecycle management is desirable
• Experience with portfolio management, including risk-based pricing, retention, and loss mitigation
• Strong stakeholder management and storytelling abilities
• Proven track record of leading analytical talent and building teams
• Strong data capabilities; SQL is a must-have; Python and Looker are a plus

• stakeholder management
• storytelling and communication
• leadership and people development
• SQL
• Looker
• Python (plus)

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