Overview
In this role you own and grow a defined enterprise account patch, guiding executives through digital transformation and enterprise-scale change. You act as a trusted advisor, articulating Salesforce’s differentiated value and translating it into concrete business outcomes. You collaborate with the extended account team to navigate a complex ecosystem and drive upsell across stakeholders. This position lets you shape strategic relationships with senior leaders while contributing to Salesforce’s Ohana and mission of AI-driven transformation.
Responsibilities
- Own and grow a defined enterprise customer patch with upsell and cross-sell across line-of-business leaders and the C-suite
- Act as a trusted digital advisor, understanding customer challenges, operating models, and objectives
- Lead enterprise-scale transformation, positioning Salesforce as a strategic platform
- Translate Salesforce’s value into clear business outcomes
- Manage multi-thread deals with senior stakeholders beyond CTO, including commercial and executive sponsors
- Engage confidently in high-governance environments with senior sponsors
- Collaborate with the extended account team and partners in a complex ecosystem
- Maintain rigorous forecasting, pipeline management, and deal discipline
- Contribute to Salesforce culture as a valued Ohana member
Key requirements
- Proven experience selling enterprise software at scale
- Strong solution-selling and challenger mentality
- Proven ability to lead customers through change and transformation
- Experience in highly governed enterprise sales environments
- Formal sales methodology education
- Ability to develop business cases, define service requirements, and lead strategic alliances
- Strong alignment with internal teams and partners through collaboration, humility, and trust
- collaboration
- humility
- trust
- enterprise software sales
- solution-selling
- challenger mentality
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