Quality Manager

Overview

As Quality Manager at Carlsberg Britvic, you lead the site quality function to safeguard the integrity of key beverages. You will coach a shiftQualityTechnicians team, drive food safety and continuous improvement, and ensure compliance across manufacturing operations. You’ll tackle complex quality challenges in a fast-paced FMCG environment and shape a strong quality culture. This role offers visibility, impact, and collaboration across functions to maintain brand quality at scale.

Pay / Benefits

• monthly product allowance
• private medical options
• life assurance
• company bonus scheme
• 24/7 GP services
• enhanced pension contributions (pension)

Responsibilities

• Lead and develop the site shift Quality Technicians to foster a high-performing quality culture
• Provide day-to-day technical and quality support to manufacturing teams ensuring adherence to standards
• Lead quality and food safety investigations with root cause analysis and CAPA implementation
• Manage stock hold and release processes per quality and safety requirements
• Oversee analytical, sensory and proficiency testing programs to maintain product quality
• Embed and continuously improve GMP, quality systems and food safety requirements
• Monitor quality KPIs, analyze trends and drive improvement actions
• Maintain quality control equipment and ensure fit-for-purpose operation
• Deliver training and capability development to strengthen quality awareness
• Collaborate with cross-functional teams to support operational excellence

Key requirements

• Proven people leadership experience with coaching and motivating teams
• Strong communication and stakeholder management skills
• Experience analysing data, identifying trends and creating action plans
• Ability to balance priorities in a fast-paced manufacturing environment
• Understanding of quality, food safety or technical processes in FMCG/manufacturing is advantageous
• Strong problem-solving skills with experience resolving issues
• Collaborative, resilient and improvement-focused mindset
• FMCG or food manufacturing experience
• Knowledge of quality systems, food safety, microbiology and analytical testing
• Experience with SAP or similar systems
• Awareness of Lean Manufacturing or continuous improvement methodologies
• Relevant Science, Engineering or Quality qualifications

• collaboration
• resilience
• problem-solving
• quality systems
• food safety
• microbiology

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