Global Banking and Markets – TxB Onboarding – Associate- London

Overview

In this role, you will lead complex client onboarding for Transaction Banking, guiding front-to-back onboarding, due diligence, and documentation. You’ll coordinate with Legal, Risk, and Compliance to ensure a robust, compliant setup across regional clients. You’ll drive go-lives and early-stage support, delivering a differentiated client experience that supports the business’ top line. You’ll work with cross-functional teams to streamline processes and reduce onboarding timelines while maintaining control. This is an opportunity to shape onboarding at scale within a global team that values client-centric delivery and risk awareness.

Pay / Benefits

• benefits
• wellness programs
• training and development opportunities
• mindfulness programs

Responsibilities

• Lead end-to-end client onboarding and KYC/CIP due diligence for clients
• Coordinate with Legal, Risk, and Compliance to service complex clients across jurisdictions
• QA with second-line control teams to ensure policy compliance and change management
• Identify efficiencies in onboarding processes and streamline steps to shorten go-live timelines
• Troubleshoot onboarding blockers and collaborate across teams to resolve issues
• Maintain clear governance and status updates with clients and internal stakeholders
• Support go-live and early-stage client servicing for a seamless transition to business-as-usual
• Mentor and develop junior team members to strengthen team performance
• Serve as a point of contact for leadership on pre-go-live matters

Key requirements

• BA/BS degree
• 3+ years of professional experience
• 1+ years in a client-facing role
• Expertise in KYC/CIP due diligence across US, UK, and European policy
• Familiarity with transaction banking client policies
• Strong project management and organizational skills
• Ability to simplify and streamline complex processes
• Strong communication and interpersonal abilities
• Thrives in fast-paced environments and demonstrates a willingness to learn
• Experience in building and training teams
• leadership by example

• strong communication
• relationship-building
• problem solving
• KYC/CIP due diligence
• risk and controls understanding
• onboarding process management

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