Service Engineer – Harbour Mobile Cranes

Overview

As a Service Engineer in the Maritime Crane department, you maintain and repair harbour crane equipment at customer sites, upholding quality and timely delivery. You will focus on harbour crane types while gaining familiarity with other product types, diagnosing faults, and ensuring complete, well-documented service information. You build strong customer rapport and coordinate with clients to meet their needs, supporting colleagues with accurate admin tasks. This role offers development opportunities with a leading manufacturer in a secure, progressive environment.

Pay / Benefits

• Competitive salary and benefits
• Training and personal development programs
• Secure and progressive work environment
• Opportunity to work with the industry-leading manufacturer

Responsibilities

• Carrying out servicing, inspection and repair of machinery at customer premises or on site
• Prioritising harbour crane types while remaining familiar with other product types
• Diagnosing fault issues and taking appropriate action
• Returning warranty and other parts on time with correct packing and labeling
• Ensuring service information is read, understood and filed
• Accurately completing and updating service manuals
• Working strictly in line with manufacturer guidelines and recommendations
• Developing strong rapport with customers and coordinating to understand and meet their needs
• Supporting colleagues with administration and paperwork when required

Key requirements

• GCSEs grade A-C or 9-4 in Maths and English
• Completion of a recognised apprenticeship to NVQ level 3 in a related industry
• Experience in a similar role within the industry
• Full clean driving licence

• customer focus
• communication
• flexible approach
• on-site maintenance and repair of harbour cranes
• fault diagnosis and troubleshooting
• reading and updating service manuals

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