Overview
In this role you will support staff with technology, manage onboarding/offboarding, and maintain office hardware and software to enable smooth daily operations. You will work within the End User Computing team at a leading global quant trading firm that values collaboration and cutting-edge tech. You’ll tackle issues across Windows/Linux desktops, servers, AV systems, and enterprise apps, while coordinating with vendors. This is a fast-paced, growth-focused environment offering hands-on learning and exposure to complex computing systems.
Pay / Benefits
- bonus
- benefits
Responsibilities
- Provide comprehensive staff tech support
- Assist with onboarding, role changes, and offboarding
- Install, upgrade, and maintain hardware and software across offices
- Support audio-visual systems, printing services, and facilities management
- Troubleshoot enterprise applications with users
- Collaborate with third-party vendors on new systems
- Participate in weekend on-call rotation
Key requirements
- Demonstrated interest and capability in technology, ideally with some programming experience
- New graduates or up to three years of relevant experience
- Proficiency in scripting and coding (PowerShell a plus)
- Strong customer support, communication, empathy, patience, and active listening
- Ability to prioritize and multitask in a fast-paced environment
- Academic qualifications at degree level in STEM or computer science
- empathy
- effective communication
- patience
- PowerShell scripting
- Windows and Linux desktops
- hardware and software maintenance
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