Sr Manager – Global Solutions Engineering

Overview

In this role you will own the governance and enterprise design of solution fitment for complex customer requirements. As a Large deal architect you will align technical design, service design, commercial models, and contracts across Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT, ensuring market competitiveness and internal readiness. You will lead large RFPs and shape end-to-end service models across delivery and assurance. This position offers impact in shaping customer solutions and driving value in a fast-evolving domain.

Responsibilities

• Advise on solution design, development, and implementation to meet business needs
• Analyze functionality across multiple systems/platforms/applications
• Lead customer presentations in RFPs with crisp messaging and value proposition
• Collaborate with sales, product, engineering, commercial, service delivery and assurance teams to respond to requirements
• Provide integrated service design across products to meet client needs
• Offer expertise to internal teams and vendors for effective delivery
• Identify and mitigate Risks, Assumptions, Issues, and Decisions throughout lifecycle
• Develop deal-specific services pricing with stakeholders
• Engage in contractual discussions related to service design
• Conduct design workshops and capture service scope for enablement
• Guide other architects and align communications with partners for common agreements
• Nurture and learn upcoming technologies to evolve services

Key requirements

• Bachelor degree in engineering; 12-15 years of relevant experience
• Ability to translate customer and business requirements into service offerings
• Understanding of Enterprise Architecture and business processes
• Experience creating value stream maps and articulating solution value
• Strong storytelling and presentation skills for client engagements
• Experience delivering infrastructure solutions for customers (preferred)
• Industry domain knowledge and awareness of technology trends (preferred)
• Ability to tailor content for different audiences in client presentations

• presentation skills
• stakeholder collaboration
• storytelling
• Enterprise Architecture understanding
• value stream mapping
• solution design across networks/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT

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