Overview
As BDR Operations Manager for EMEA, you drive data-driven insights and scalable operating practices to optimize BDR performance and pipeline generation. You partner with cross-functional teams to standardize processes, governance, and reporting while enabling regional alignment with global programs. You’ll lead analytics, process improvement, and technology ownership to boost productivity and operational excellence in a fast-paced environment. This role offers a meaningful chance to shape and scale Proofpoint’s EMEA BDR function within a global, innovative security company.
Pay / Benefits
- competitive compensation
- comprehensive benefits
- flexible work environment
- wellness days
- recognition programs
- global collaboration opportunities
Responsibilities
- Provide data-driven insights and KPI reporting to BDR leadership, including funnel and productivity analyses
- Develop and manage dashboards on territory performance, pipeline generation, MQL SLAs, and opportunity creation
- Support QBRs and executive presentations with performance analyses and recommendations
- Audit BDR results and reporting accuracy; identify trends, risks, and opportunities impacting performance
- Improve BDR productivity and pipeline generation through actionable recommendations
- Support territory management, coverage analysis, and account assignments; operationalize scalable lead-to-opportunity processes
- Drive global standardization of KPI definitions, reporting methodologies, and operating procedures
- Collaborate with Global BDR Operations and regional stakeholders to implement scalable programs across regions
- Partner with BDR leadership, Revenue/Marketing/Sales Ops, and Enablement on interlock initiatives and reporting
- Own sales productivity technologies (e.g., ZoomInfo, LinkedIn Sales Navigator, Outreach, Salesloft) including onboarding, license management, and adoption monitoring
- Identify opportunities to leverage AI-powered tools to improve prospecting workflows, reporting, and operational execution
Key requirements
- 5+ years in Sales Operations, Revenue Operations, or related analytical/operational role
- Strong understanding of BDR/SDR workflows, territory management, lead management, and handoffs to Sales
- Expertise in Salesforce reporting, dashboards, data analysis, and performance measurement
- Experience with sales productivity/prospecting tech (Outreach, ZoomInfo, LinkedIn Sales Navigator, Salesloft)
- Advanced Excel skills; ability to translate data into actionable recommendations
- Strong analytical, problem-solving, and business partnering capabilities
- Proven ability to build cross-functional relationships and influence outcomes
- Excellent communication, presentation, and stakeholder management; thrives in a fast-paced, multi-priority environment
- Nice to have: BI tools (Tableau, Power BI, ThoughtSpot); marketing automation and global/multi-region support; AI-enabled workflows
- Nice to have: prior BDR/SDR or direct prospecting experience
- stakeholder management
- cross-functional collaboration
- strong communication and presentation
- Salesforce reporting and dashboards
- Outreach
- ZoomInfo
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