Overview
In this role you lead on-site sales teams across multiple sites to hit ambitious targets, driving revenue and customer satisfaction within the customer journey. You collaborate with cross-site teams and stakeholders to optimize performance, forecasting, and market response. You shape sales strategy and marketing activity to maximise enquiries and conversions, while ensuring compliant, high-quality delivery. This position offers a meaningful impact by shaping local market success and community development with a values-driven, collaborative team.
Pay / Benefits
- competitive salary and annual bonus
- company car or travel allowance
- salary sacrifice car scheme
- up to 39 days annual leave plus bank holidays
- private medical insurance
- pension scheme
Responsibilities
- Lead and motivate on-site sales teams across multiple sites to achieve KPI targets
- Negotiate and drive sales rates to maximise revenue with controlled incentives
- Supervise progress of sales, part exchanges, and legal completions with accurate monthly forecasts
- Maintain strong local market knowledge and monitor competitors and conditions
- Coordinate with marketing and other departments to plan plot releases and optimize unit availability
- Ensure compliance with H&S, SOPs, and internal policies across the team
- Deliver excellent customer service and maintain high-quality customer journeys
- Produce reports and participate in internal/external meetings; manage stakeholder communications
- Develop existing and new customers through ethical sales approaches and cross-team collaboration
- Assist with audits and promote continuous improvement in customer service and operations
Key requirements
- Experience in sales management for a volume house builder
- Experience of managing a team
- Proven ability to meet and exceed sales targets
- Experience of working with multiple stakeholders across disciplines
- Excellent IT skills and proficiency with MS Office
- Understanding of the sales and legal process
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced environment and communicate effectively at all levels
- Full UK Driving Licence and willingness to travel within the division
- Ability to work both independently and as part of a team
- Confident handling challenging customers
- Willingness to work weekends as required
- Excellent communication skills
- Strong organizational skills
- Customer-focused mindset
- Collaborative team player
- MS Office
- IT proficiency
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