Overview
In this role you will service, validate and maintain Life Science equipment across field locations. You will execute IQ/OQ/PQ activities and perform thermal validation to ensure compliance with HTM 2010, GMP, and company standards. You’ll diagnose faults, repair equipment, and deliver reliable technical support to customers. The position supports life-saving workflows and requires independent field work with regional travel. This is a hands-on role shaping quality and customer outcomes.
Responsibilities
- Service, maintain and repair Life Science equipment (autoclaves, isolators, washers)
- Perform IQ, OQ and PQ activities where applicable
- Conduct thermal mapping and validation with calibrated equipment
- Diagnose and fix electrical, mechanical and control system faults
- Complete service reports and validation documentation accurately and promptly
- Ensure compliance with HTM 2010 (or equivalent), GMP and quality procedures
- Provide excellent customer service and technical support
- Maintain tools, calibration equipment and test instruments
- Work independently and manage workload effectively
- Travel within the assigned region and support UK customers as needed
- Participate in on-call rota if required
Key requirements
- Proven experience servicing and validating Life Science equipment
- Experience with autoclaves, isolators and/or laboratory/pharmaceutical washers
- Relevant validation qualification and knowledge of HTM 2010 or equivalent
- Engineering qualification (City & Guilds, NVQ Level 3, HNC/HND or equivalent)
- Strong electrical and mechanical fault-finding skills
- Experience using thermal validation equipment and calibrated data loggers
- Good IT skills
- Excellent communication and customer service skills
- Ability to work independently
- Full, clean UK driving licence
- Excellent communication
- Customer service orientation
- Independence and self-motivation
- Life Science equipment servicing
- IQ/OQ/PQ validation
- Thermal validation and data logging
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