Pre-Sales Solution Lead – Workplace Solutions

Overview

In this role you will lead technical strategy and solution development for significant Workplace deals, shaping customer outcomes with integrated technology solutions. You will act as a trusted expert across Workplace domains while aligning with partners and delivery teams to ensure deliverable, high-quality propositions. You’ll engage with senior stakeholders, translate business needs into actionable roadmaps, and contribute to the evolution of Workplace strategy. This senior, individual-contributor position emphasizes influence, credibility and cross-functional collaboration to drive adoption and market relevance.

Responsibilities

• Lead the technical strategy and solution development for major Workplace opportunities
• Support strategic bids, competitive pursuits and framework responses
• Own solution quality and governance during customer engagements
• Act as technical solution authority and thought leader through the sales lifecycle
• Design end-to-end Workplace solutions aligned to customer outcomes
• Develop integrated propositions spanning multiple technology domains
• Ensure designs align with standards, partner roadmaps and best practices
• Collaborate with delivery teams to ensure implementability and supportability
• Contribute to reference architectures, reusable assets and blueprints
• Engage with customer stakeholders from technical teams to CIO/CTO level
• Facilitate discovery workshops, executive briefings and strategic planning
• Translate requirements into clear technology roadmaps and solutions
• Present and defend recommendations to decision-makers
• Build trusted adviser relationships with customer technology leaders
• Provide thought leadership across Intelligent Endpoints, Copilot, Collaboration, Smart Spaces, Digital Employee Experience, analytics and more
• Maintain awareness of adjacent technologies (Cyber Security, Networking, Cloud, Data/AI, Automation)
• Support pipeline creation, campaigns and propositions
• Identify opportunities and market trends
• Assist sales in account growth strategies
• Contribute to market positioning and GTM activity
• Mentor Workplace Specialists, Architects and Consultants without formal HR responsibility
• Share best practices and reusable assets across the team
• Support technical capability development and accreditation initiatives
• Contribute to recruitment through technical interviews
• Drive consistency and quality across solution design
• Foster collaboration, innovation and continuous learning

Key requirements

• 7-10+ years in Workplace Solutions, End User Computing, Digital Workplace or enterprise IT
• Experience in presales, solution architecture or consulting
• Experience supporting large enterprise and public sector organisations
• Proven track record of delivering complex technology solutions
• Customer-facing technical leadership experience
• Demonstrable commercial awareness and bid support experience
• Ability to work across multiple technologies and stakeholder groups
• Strong expertise in multiple Workplace domains and broad portfolio knowledge
• Experience with Microsoft 365, Copilot, Intune, Windows Enterprise; Apple and Android frontline/mobile solutions
• Endpoint management, VDI, device lifecycle services
• Digital Employee Experience platforms and analytics
• Collaboration, meetings tech, hybrid workplace solutions
• Security, identity and access management
• ServiceNow, workflow automation and cloud-based Workplace services
• Understanding of Cyber Security, Networking, Cloud Infrastructure, Data/AI, Automation and Managed Services
• Strong communication, presentation and storytelling skills
• Ability to simplify complex concepts into business outcomes
• Collaborative, executive-level relationship building
• Problem-solving and analytical capability

• Customer-focused with a consultative approach
• Strong communication and storytelling
• Collaborative and consensus-building across virtual teams
• Microsoft 365
• Microsoft Copilot
• Microsoft Intune

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