Company: The Kraft Heinz Company
Location: London
Job Description:
Overview
In this role you will own the commercial relationship with major hospitality and retail customers, managing four key channels and the full P&L. You will negotiate contracts, identify profitable growth opportunities, and partner with internal teams to deliver insights and value to customers and consumers. The position sits within the Away From Home and Omnichannel function, offering ownership, cross-functional collaboration, and a path to contribute to Kraft Heinz’s strategic growth.
Pay / Benefits
- career development pathway
- pay-for-performance
- flexible and hybrid working
- parental leave benefits & nursery scheme
- private medical cover
- life assurance
Responsibilities
- Account management of Restaurants, Cafes, Retail FTG and Manufacturing customers as the primary business interface
- Full P&L ownership for the specified channels
- Negotiating contracts from planning to execution
- Profitably growing the business through new customers, listings, ESG initiatives and branded activations
- Forecasting and performance reviews with internal and external stakeholders
- Collaborating with Culinary and Marketing teams to develop and deliver impactful selling materials
- Line management of one direct report
Key requirements
- 4+ years in account management or commercial roles within FMCG or Foodservice
- Proven CRM and ability to sell commercial propositions and negotiate effectively
- Strong interpersonal, communication, presentation and influence skills
- Strong Excel, forecasting and commercial analysis capabilities
- Fluency in English
- interpersonal credibility
- proactivity and resilience
- analytical mindset
- Excel
- forecasting
- commercial analysis
…
Posted: October 1st, 2026