Contracts Manager

Overview

In this role you will oversee a prestigious Hard Services FM contract in Central London, leading a engineering and building services team to deliver services on time, within budget and to contract KPIs. You will drive safety, quality and compliance, manage client relationships and coordinate across multi-site operations. This is a high-visibility role within a market-leading FM organisation offering progression and impact on critical facilities. You will shape performance through strong leadership and proactive stakeholder engagement.

Pay / Benefits

• 5,040 Car Allowance
• Private Medical Insurance (BUPA)
• 28 Days Annual Leave plus Bank Holidays
• Generous Pension Scheme with up to 9% Employer Contribution
• Career progression opportunities
• Salary circa 60,000-62,000 per annum

Responsibilities

• Lead and develop directly employed engineering and building services teams
• Ensure contractual KPIs and SLAs are consistently met
• Oversee Hard Services FM operations, maintenance programmes and compliance
• Drive Health & Safety, environmental and quality performance
• Manage resource planning, recruitment and workforce requirements
• Lead client meetings, audits and performance reviews
• Manage risk registers, F-Gas compliance and asset replacement programmes
• Monitor financial performance and identify opportunities for continuous improvement
• Build strong relationships with clients, suppliers and key stakeholders

Key requirements

• Minimum 5 years’ experience managing Hard Services FM contracts
• Strong technical understanding of building services engineering
• Experience managing commercial office environments or multi-site portfolios
• Experience leading engineering teams and subcontractors
• Knowledge of statutory compliance, H&S legislation and FM best practice
• Strong commercial awareness and budget management
• Excellent communication and stakeholder management skills
• Relevant technical and/or management qualifications (IOSH, NEBOSH, HNC/HND, IWFM or equivalent desirable)

• leadership
• stakeholder management
• communication
• building services engineering knowledge
• H&S and statutory compliance
• F-Gas compliance

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