GBM – Public Dept-London-Senior Associate-Client Onboarding & Configuration

Overview

In this role, you support onboarding and integration of Prime Brokerage clients, working with Sales, Coverage, Product, Legal, Credit, Risk, Operations, Compliance, and Technology to drive onboarding and expansion initiatives. You guide clients and internal stakeholders through operating models, regulatory requirements, and market access, balancing commercial priorities with risk and firm-wide objectives. You will lead onboarding workstreams, enable process improvements, and contribute to governance and control processes. This is a chance to shape the client experience within Goldman Sachs’ global platform.

Responsibilities

• Act as a key onboarding partner for Prime Brokerage clients from mandate to go-live
• Coordinate with Legal, Credit, Risk, Compliance, Operations, Engineering, and Front Office teams
• Manage onboarding deliverables, timelines, and escalations to meet milestones and commitments
• Support onboarding decisions through clear communication, risk awareness, and stakeholder engagement
• Partner with Sales and Coverage to support growth, onboarding, and expansion opportunities
• Identify opportunities to simplify processes, improve scalability, and enhance onboarding experience
• Contribute to operating model enhancements, process optimization, controls, and automation
• Utilize data and metrics to identify trends and support continuous improvement and management reporting
• Collaborate with the wider NBG function to support team objectives
• Ensure onboarding activities comply with regulatory requirements, firm policies, and control frameworks
• Escalate onboarding risks and issues while supporting governance and control processes

Key requirements

• Experience in Prime Brokerage, Prime Services, Client Onboarding, Capital Markets, or Financial Services
• Strong understanding of Prime Brokerage products, client structures, onboarding processes, and regulatory requirements
• Ability to manage multiple onboarding processes and stakeholder groups in a fast-paced environment
• Experience working across cross-functional teams and building effective relationships
• Strong analytical, problem-solving, and organizational skills
• Strong project management skills with the ability to manage multiple priorities and deadlines
• Excellent verbal and written communication skills
• Ability to work independently while collaborating in a team environment
• Strong commercial awareness balancing client needs, business objectives, and risk

• stakeholder management
• communication
• analytical thinking
• project management
• data-driven decision making
• risk awareness

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